At WUCHU, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains the types of personal information that may be collected when you visit or use our website, how such information may be used, the circumstances in which it may be shared, and the choices and rights available to you under applicable law.
Depending on how you use our website, Wuchu may collect information such as your name, email address, phone number, billing address, shipping address, account information, order details, transaction-related information, customer-support communications, information submitted through website forms, and technical information associated with your use of the website. The information collected will depend on the features and services you use.
Wuchu may use personal information to process and fulfil orders, arrange delivery, process payments, manage customer accounts, provide customer support, communicate with customers regarding orders and services, respond to enquiries, improve our website and services, maintain website security, prevent fraud and misuse, comply with applicable legal obligations, maintain business records, and perform other purposes permitted under applicable law.
Payments made through the website may be processed by third-party payment service providers such as Razorpay. Where payment information is collected and processed by a third-party payment provider, the provider may independently process such information according to its applicable terms and privacy policy. WUCHU does not intend to store complete credit-card or debit-card details on its own website servers.
The Wuchu website may use cookies and similar technologies to provide essential website functionality, maintain shopping-cart information, maintain login sessions, remember preferences, understand website usage, improve website performance, maintain security, and provide other website functionality. Depending on the technology used, third-party services may also place or access cookies or similar technologies. Customers may be able to manage certain cookies through their browser settings, although disabling certain cookies may affect website functionality.
Wuchu may use third-party providers for payment processing, shipping and delivery, website hosting, analytics, email communication, customer support, security, fraud prevention, and other services required to operate the website and fulfil customer orders. Personal information may be shared with or processed by such providers only to the extent reasonably necessary for the relevant services, subject to applicable law and the terms governing those providers.
Where applicable, Wuchu may send promotional or marketing communications where you have provided the required consent or where such communications are otherwise permitted by applicable law. You may request to stop receiving marketing communications by using an available unsubscribe mechanism or by contacting us
Wuchu takes reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure, and therefore we cannot guarantee absolute security of information transmitted to or stored by electronic systems.
Wuchu may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, handling customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, regulatory, or other applicable obligations.
Subject to applicable law, you may have rights concerning your personal information, including rights relating to access, correction, withdrawal of consent, and deletion or erasure where applicable. Requests relating to personal information may be submitted using the contact details provided in this Privacy Policy. Wuchu may need to verify your identity before processing certain requests and may retain information where retention is required or permitted by applicable law.
The Wuchu website is intended for general consumers and is not knowingly directed towards children. If you believe that personal information belonging to a child has been provided to us in circumstances where it should not have been, please contact us so that the matter can be reviewed and addressed as appropriate under applicable law.
Wuchu may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements. The updated Privacy Policy will be published on this page with an updated effective date where appropriate.
For privacy-related questions, requests, or concerns, contact Wuchu Apparel Private Limited at email- support@wuchu.in or call us at 8340446869.