CONTACT US

Welcome to WUCHU. If you have a question about an order, product, size, delivery, return, exchange, payment, or any other aspect of your shopping experience, you can contact our customer-support team using the details provided below.

Customer Support

Wuchu Apparel Private Limited operates the clothing brand ‘WUCHU’ and online store. For general customer-support or enquiries, mail us at support@wuchu.in or call us at 8340446869. Our customer-support operates from Monday to Saturday 10:30 AM to 5:00 PM (except public holidays).

Business Details

The company Wuchu Apparel Private Limited operates under the brand name WUCHU. Our registered or business address is Green Street, Raza Compound, Ghous Nagar, Mani Tola, Doranda, Ranchi, Jharkhand, India-834002.

Order Support

If you are contacting us about an existing order, please include your order number, registered name, and the email address or phone number associated with the order. Providing these details helps us identify your order and respond to your enquiry more efficiently.

Returns and Exchanges

For return or exchange enquiries, customers should first review the WUCHU Return & Refund Policy. Return requests may be placed on our website wuchu.in through the account used for placing the order.

Grievance Redressal

For consumer complaints or grievances relating to the website, products, orders, or services, customers may contact our designated grievance officer using the details below.

Grievance Officer: SHAHID MUMTAZ

Designation: DIRECTOR

Email: shahidmumtaz@wuchu.in

Phone: 9097758643

Address:  GREEN STREET, RAZA COMPOND, GHOUS NAGAR, MANI TOLA, DORANDA, RANCHI, JHARKHAND INDIA -834002

WUCHU will handle grievances in accordance with applicable Indian laws and regulations. The Consumer Protection (E-Commerce) Rules require e-commerce entities to provide prominently displayed information and a grievance-redressal mechanism for consumer